WE DO ALLOW FOR CERTAIN RETURNS,

BUT NOT EVERYTHING IS RETURNABLE.

ITEMS WE WILL NOT PERMIT TO BE RETURNED

ALSO REVIEW OUR ADDITIONAL TERMS OF OUR RETURN POLICY

• NO RETURNS ON ENGINES OR SHORTBLOCKS
• NO RETURNS ON HYDRAULIC PUMPS
• NO RETURNS ON PRESSURE WASHER PUMPS
• NO RETURNS ON HYDRAULIC WHEEL MOTORS
• NO RETURNS ON AIR COMPRESSOR PUMPS
• NO RETURNS ON FLUIDS SUCH AS BUT NOT LIMITED TO OILS.
• NO RETURNS ON SPECIAL ORDER ITEMS
• NO RETURNS ON "LAST ONE" OR DISCONTINUED ITEMS
• NO RETURNS ON ELECTRICAL PARTS *
• NO RETURNS ON GASKETS, O-RINGS, SEALANTS, AND OTHER SEALS
• NO RETURNS ON PARTS THAT WERE INSTALLED
• NO RETURNS ON AIR FILTERS ELEMENTS OR PRECLEANERS
• NO RETURNS ON FUEL FILTERS OR OTHER SIMILAR FILTERS
• IF WE DO PERMIT THE RETURN OF ANY ITEM FOR WARRANTY PURPOSES WE WILL NOT REFUND ANY MONIES UNTIL WE RECEIVE WARRANTY REIMBURSEMENT FROM THE MANUFACTURER OR SUPPLIER.  IF THE CUSTOMER STILL NEEDS THE ITEM, PRIOR TO OUR REIMBURSEMENT, THE CUSTOMER MUST PURCHASE THE REPLACEMENT ITEM OR WAIT UNTIL OUR REIMBURSEMENT OCCURS WE WILL THEN SEND OUT A REPLACEMENT OR REFUND ANY MONEY DUE THE CUSTOMER.
• SPECIAL ORDER ITEMS- Not returnable.
• If you found a "CONTACT US" note on our website, that item is considered a special order item.  It is your responsibility to decide if our delivery time frames don't meet your expectations. While we can quote you estimated delivery on special order items, we will not be held responsible for delays in delivery caused by factory or vendors beyond our control.
• Once an order for a special order item is submitted, our policy on cancellations is the same as a parts return.  This does require our approval and agreement to make a cancellation on a special order item.  You may be charged any charges we will incur including but not limited to a 20 percent restocking fee and any other cancellation charges or fees our suppliers or manufacturers may impose upon us.  If our supplier has a "NO CANCELLATION" policy or  fees then we too will not be able to cancel the special order or do so without passing any charges on to you the customer.  If your order is approved for cancellation and occurs prior to shippment or any shipping charges have been applied to this order then your refund will be less any charges less shipping charges, if any.
• Special order items are items such as but not limited to Air Compressor Pumps that have to be built, Engines or Short Blocks that require factory building, and any other item or items that are not considered normal shelf item by our company or our suppliers or manufacturers or any other company or entity not mentioned here within. 
•   *  Exceptions-  If and in case of customer error, and "if' we agree to allow for parts to be returned that otherwise would would not be permitted to be returned (same listed above), then a 20 percent restocking fee will be applied.  All other fees previously mentioned that are non refundable will remain NON REFUNDABLE. 
•  

TERMS OF OUR RETURN POLICY

SEE ALSO CONDITIONS OF RETURNS ABOVE.

• YOU MUST COMPLETE THE FORM BELOW.
• NO RETURNS WITHOUT A                                                                                       RETURN GOODS AUTHORIZATION NUMBER (RGA number)
• NO RETURNS FROM INTERNATIONAL DELIVERIES FOR ANY REASON 
• NO RETURNS 30 DAYS PAST INVOICE DATE
• WE WILL NOT REFUND DELIVERY CHARGES
• IF FREE DELIVERY WAS OFFERED FOR THE ORIGINAL TRANSACTION,YOU WILL BE CHARGED WHAT WOULD HAVE BEEN THE ORIGINAL DELIVERY CHARGES.
• IF THE PART YOU ORDERED DID NOT FIX YOUR PROBLEM YOU KEEP THE PART.  WE DO NOT PERMIT CUSTOMERS TO "TRY" PARTS.
• IF YOU MISIDENTIFIED THE PART, THE PART IS NOT RETURNBLE.
• IF WE AGREE TO ALLOW A RETURN AND WE SEE EVIDENCE OF INSTALLATION AND OR USE, WE WILL NOT REFUND ANY PAYMENT.
• 15 PERCENT RESTOCKING FEE APPLIES.
• 20 PERCENT RESTOCKING FEE IF ITEM IS A SPECIAL ORDER ITEM AND WE APPROVE THE RETURN.
• If you ordered the wrong item you must buy the correct part or item prior to our issuing an RGA number. If you chose not to order the correct part, and your return is approved, we will apply a 20 percent restocking fee on that item along with any and all other fees previously mentioned here within.
• IN ADDITION TO THE RESTOCKING FEES, WE WILL RECOVER TO OUR BENIFIT PAY PAL FEES WICH WE HAVE BEEN OR WILL BE CHARGED.
• ITEMS BEING RETURNED MUST BE IN ORIGINAL PACKAGING AND UNOPENED.
• IF WE APPROVE THE RETURN OF YOUR ITEMS THEY MUST ARRIVE WITHIN 7 BUSINESS DAYS OF OUR ISSUING AN RGA.  ONCE YOUR RGA EXPIRES, IF YOU DESIRE A NEW RGA, YOU WILL BE CHARGED AN ADDED 10 PERCENT RESTOCKING FEE ON TOP OF THE ORIGINAL RESTOCKING FEE.
• IF YOU SEND AN ITEM BACK TO US FREIGHT COLLECT, WE WILL REFUSE THE DELIVERY.
• YOU MUST PAY FOR THE COST OF RETURNING THE ITEM TO US
• IF YOU RETURN AN ITEM WITHOUT OUR APPROVAL, WE WILL REFUSE THE DELIVERY AND IT WILL BE RETURNED TO YOU.

By making this reuquest for an RGA number and approval of a return, you agree to the terms of our return policy.