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PARTS FROM THIS SITE, please read below.
INTERNATIONAL ORDERS
WE ARE IN PROGRESS OF CHANGING OVER OUR SITE TO A PAY PAL SHOPPING CART.
IF YOU WOULD LIKE US TO ADD A BUTTON SO YOU CAN PUT THE ITEMS YOU WANT INTO YOUR SHOPPING CART AND THERE IS NOT A BUTTON AT THIS TIME, PLEASE SEND US AN EMAIL AND WE WILL MAKE THAT BUTTON A PRIORITY.
IF YOU CAN NOT WAIT FOR US TO PUT A SHOPPING CART BUTTON ON THE PARTS YOU WANT AND YOU ONLY WANT A SINGLE PART YOU CAN USE OUR STANDARD EMAIL ORDERING PROCESS, SEE BELOW HOW TO ORDER VIA EMAIL.
CONTACT US CLICK HERE THEN FIND THE EMAIL BUTTON
INDEX ABOUT OUR ORDERING PROCESS:
E-MAIL ORDERS;
HOW TO USE OUR ALTERNATE EMAIL ORDERING SYSTEM WHEN
SHOPPING CART BUTTONS ARE NOT INSTALLED
PAYMENT METHODS
PAYMENT METHOD without a credit card or check, WITH MONEY ORDER
PAY PAL PAYMENTS
PAY PAL BUY NOW BUTTONS
BUYING KIT FOR COMBINATION PARTS ORDERS
PHONE ORDERS
RETURN POLICY
WHOLE EQUIPMENT ORDERS
SMALL PART ORDERS
MANUFACTURERS INFORMATION NEEDED FOR PARTS ORDERS
MANUFACTURERS INFORMATION NEEDED FOR ENGINE PARTS ORDERS
MANUFACTURERS INFORMATION NEEDED FOR BRIGGS AND STRATTON ENGINE PARTS ORDERS
MANUFACTURERS INFORMATION NEEDED FOR TECUMSEH ENGINE PARTS ORDERS
MANUFACTURERS INFORMATION NEEDED FOR HONDA ENGINE PARTS ORDERS
MAIL DELIVERY OF PARTS ORDERS
PRIORITY MAIL DELIVERY OF PARTS ORDERS
UPS DELIVERY
SALES TAX ON ORDERS?
SPECIAL NOTICES ABOUT PRICING AND EMAIL ORDERING
WE NOW ACCEPT PHONE ORDERS!
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In todays world with so many Internet SCAMS we are trying to provide you with security, we process our orders using Pay Pals secure payment system.
We will use Pay Pal to process your phone order and you can too! SEE MORE ABOUT PAY PAL LOWER DOWN.
You can feel free to call us regarding your order,
but all orders must be placed online using our Pay Pal shopping cart or you can call us with your part numbers and we will process your order over the phone for you.
HOW TO PLACE AN ORDER BY E-MAIL
NOTE: Before you try to place an order via E-Mail,
did you look to see if we offer the part with
a shopping cart button?
Try using our SITE MAP First.
Also, near all of our Price Lists we provide and E-Mail
link so you can E-Mail us with your needs.
Open your email by clicking on our email button (located on our CONTACT US PAGE)
CONTACT US OR PLACE YOUR EMAIL ORDER
, Where pricing is provided on our web pages,
simply copy and paste the pricing into your
E-Mail sending us a complete list of the items you are needing.
By including our pricing, part numbers and description,
you help to speed things up a bit.
Once you start an email with us and send it, we will reply to the very same email. We ask that if you have any followup concerns or questions, that you simply reply to same "original" email so we will know what issue or parts you are asking about by having all the information right before us.
We ask for you to help us keep our information straight, by keeping all inquiries and additional questions, replys and concerns on the same email. It may get to be a long email when printed, but it keeps all the information regarding your inquiries and orders all in one document. Please do not open up new emails with questions on the side for we may not know what you are asking about.
Sometimes we get emails on the side asking "Did my order ship?" We have no idea what is being asked about; but if the same question was with the original email and order we could better answer that sort of question.
REMINDER, KEEP ALL INQUIRIES WITH THE ORIGINAL EMAIL!
GOOD EXAMPLE of Emails to us and how to order____
_________________________________________________
I NEED THE FOLLOWING PART AS SOON AS POSSIBLE
FOR A COLEMAN GENERATOR
Coleman part number 043-0151 Valve Plate Assy. $28.51
I only need one.
PART DESCRIPTION AND PRICING above COPIED FROM YOUR PRICE LISINGS.
SEND TO:
JOHN Q. CUSTOMER
12345 LONG ROAD
ANYTOWN, FL 34240
THE BEST PHONE NUMBER TO CONTACT ME FOR DELIVERY PROBLEMS IS
1-555-555-1234
I HAVE A PAY PAL ACCOUNT FOR PAYMENT!
THANKS,
JOHN Q. CUSTOMER ______________________________________________________ end of email sample
Send us an email SIMILAR TO THE script above, inquiring of the parts
you are needing and we will respond with availability and
delivery charges or pricing if needed. Where pricing is provided,
simply copy and paste the pricing into your
E-Mail sending us a complete list of the items you are needing.
AGAIN, by including our pricing, part numbers and description,
you help to speed things up a bit.
We will respond with an address to send payment to.
Once you receive our reply to your email, simply print a copy of the email
and send it with your order if paying by check or money order.
If paying by Pay Pal, copy the email and paste it into your Pay Pal NOTES. RETURN TO THE INDEX
PAYMENT METHODS
We accept credit card payments using PAY PAL ONLY.
For additional Pay Pal Payment information and a link to sign up for Pay Pal click here.
YOU DO NOT HAVE TO BE A MEMBER OF PAY PAL TO USE OUR WEBSITE PARTS ORDERING SYSTEM.
If you do have a Pay Pal account We will not see your credit card information,
only Pay Pal will. Unless you ask us to do a Phone Order via our online catalog and Pay Pal system. We will then protect your credit card information in accordance with the policies and security practices required by us.
We DO accept credit card payments over the phone. But you will see a service charge on your invoice.
We accept personal checks FROM BANKS IN THE USA.
We accept Money orders payable in US Dollars.
PAYMENT METHOD without a credit card or checking account.
If you do not have a credit card, but you do have a checking account, you can still use Pay Pal to make your e-check payment.
If you do not wish to use the Pay Pal e-check system, you can mail
your check or money order to:
Arkansas OPE
617 South 1st street
Jacksonville, AR 72076
To determine your total bill amount simply use the Pay Pal
shopping cart to total your order, send us a note of the
part numbers and pricing along with the total shipping charge
as quoted by the Pay Pal shopping cart. Mail to us at the
same above address and we will mail your order to you.
If what you are wanting does not have a shopping cart button
simply send us an email to discuss your order.
We accept Pay Pal payments.
See Pay Pal below for details.
Payment must be made to AAAA Generator and Pressure Washer
or ARKANSAS OUTDOOR POWER EQUIPMENT (OPE).
Any payment made out to manufacturers or any other
name found on this web site will be returned to sender.
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OUR RETURN POLICY
CLICK TO REVIEW OUR RETURN POLICY
PAY PAL PAYMENTS
We also accept payment through Pay Pal.
We use Pay Pal shopping cart and Pay Pal Buy Now buttons.
If you use these buttons, you will not hear from us unless
we need to discuss your order or need additional delivery charges for International Deliveries.
If you place your order via email,
Once you send us an order or an email inquiring
of parts requiring payment, we will respond
with DELIVERY CHARGES and our email address
to send your Pay Pal payment to.
For additional Pay Pal Payment information and a link to sign up for Pay Pal click here.
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PAY PAL BUY NOW BUTTONS
CREDIT CARD PAYMENTS CAN BE PROCESSED WITH THESE BUTTONS.
In the lower portion of the page that opens, there are optional
form fields to enter your credit card information.
You will find on select products
a
This button is for all 50 USA states purchases only. Send us an email
if you are outside the US 50 states.
NOTE:
EVEN IF YOU FIND A PAY PAL BUTTON AND IT SAYS FOR 48 STATES ONLY, GO AHEAD AND USE IT, WE SIMPLY HAVE NOT CHANGED ALL THE BUTTONS TO READ "GOOD FOR 50 STATES". EXCEPTION: HONDA ENGINES WITH FREE DELIVERY IS FOR 48 STATES ONLY.
In time we will open the Buy Now buttons for ALL US POSTAL DELIVERY DESTINATIONS, SUCH AS QUAM, US VIRGIN ISLANDS, AND OTHER SIMILAR US DESTINATIONS. IF YOU ARE IN SUCH A DESTINATION, GO AHEAD AND MAKE YOUR PURCHASE IF WE HAVE A PROBLEM WITH YOUR DELIVERY DESTINATION, WE WILL CONTACT Y0U.
The buttons you might find throughout our site will be for our more popular items we sell. If you find this button on the item you need, simply click on the BUY NOW button and submit your payment through your Pay Pal account.
This method does not require sending us an email. But is for single item purchases and multiple part offers in a package deal or kit form. Delivery charges associated with the buttons are single unit delivery by the US Postal service Priority Mail. IF your purchase has excessive weight, then parcel post rates will / might appear. We will ask you for sales tax if you are in the state of Arkansas USA.
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KIT FORM OF COMBINATION PARTS ORDERS
In time, we will be putting into kit form various parts combinations that others have purchased in the past.
This allows you to purchase the same combinations that others have,
all in one single package.
Delivery charges associated with the buttons are single unit delivery by the US Postal service Priority Mail and sometimes regular mail rates.
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Please send email inquiring of availability
and current pricing for equipment and shipping charges
which may vary depending on size and weight.
CONTACT US
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SMALL PART ORDERS
If you know your part numbers, simply open an email to us
and order what you need. You should review our parts price lists first.
If you do not know your part numbers and need us to help you lookup
parts, we will need your manufacturers model number
and any other necessary information
required to look up your part numbers.
Review the "Manufacturers Information Needed" (found in the index)
to find out the minimum information we need.
Simply send us an email inquiring of the items you
want with pricing from our pages and we will then respond to the email. Then you simply print the email and
send a copy with your payment.
Please use "Parts Order" in your subject line for priority service.
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MANUFACTURERS INFORMATION NEEDED FOR GENERAC ENGINE PARTS ORDERS
 IF YOU ARE HOLDING THE |
 THE INFORMATION WE NEED |
 WE ALSO NEED THE |
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MANUFACTURERS INFORMATION NEEDED FOR WHOLE GOODS PARTS ORDERS
Most whole goods have a manufacturer data tag in plain site.
For riding lawn mowers this tag is usually under the seat.
For push mowers the tag is usually on the rear most surface of the mower deck.
For items like generators and pressure washers look on the frame
and some times on the engine.
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MANUFACTURERS INFORMATION NEEDED FOR ENGINE PARTS ORDERS
CLICK HERE TO SEE A VIDEO ON HOW TO LOCATE YOUR ENGINE MODEL TYPE AND CODEMANUFACTURERS INFORMATION NEEDED FOR BRIGGS AND STRATTON ENGINE PARTS ORDERS
The Model, Type, and Code numbers are needed.
Good Examples
(Model 10A902)
(Type 1102-B1)
(Code 991016)
CLICK HERE TO FIND OUT HOW TO LOCATE YOUR MODEL TYPE AND CODE (PRODUCTION DATE CODE)
These numbers can be found in various locations on Briggs & Stratton Engines.
Look near spark plugs on metal starter housings, stamped numbers in the metal.
Look Under plastic covers over pull start housings,
sometimes they are stamped on or near the spark plug,
on the metal pull start housing, yet hidden by the
top cover on small 4.0 hp and engines.
Look on Muffler Guards, sometimes they are stamped
on metal parts near the muffler.
Look on the Valve Cover or Rocker Arm Cover for numbers stamped.
Sometimes you will find a printed lable and metal stampings,
use the metal stamped number if the numbers are different.
ONCE YOU OPEN THIS VIDEO SELECT "LOCATE YOUR ENGINE MODEL TYPE" THE VIDEO WILL SHOW YOU SEVERAL PRODUCTS AND THE LOCATIONS OF THE
MODEL - TYPE - CODE
NEEDED TO IDENTIFY YOUR ENGINE AND PARTS NEEDED FOR YOUR ENGINE
MANUFACTURERS INFORMATION NEEDED FOR TECUMSEH ENGINE PARTS ORDERS
Look for a lable on the side of the engine.
Needed are the Model, Spec, and Date of Manufacturer (DOM)
Good examples
(Model HM100) (Spec 360499E) (DOM 02609)
Most all the time the Model number is listed and the
spec number is just to the right of the Model number
with the DOM just to the right of the Spec number.
All 3 numbers on one line left to right Model, spec, DOM.
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AND TO BUY A NEW HONDA ENGINE.MANUFACTURERS INFORMATION NEEDED FOR HONDA ENGINE PARTS ORDERS
If you are wanting to buy a new Honda Engine or buy parts, you must have the engine numbers which can be found on your engine.
Look for stamped numbers on the side of the engine.
Without the engine running, put your left hand on the flywheel or recoil starter side of the engine and your right hand on the PTO or output shaft side of the engine. The numbers you need will be on the side of the engine facing you.
Look for stamped numbers on the lowest portion of the engine,
look low on the side of the engine block, about an inch or so above the oil drain plug.
Model numbers are usually on the face of pull starters,
such as GX-340.
We need Model numbers, type number (specification number), and a serial number.
Good example
(Model number GX390)Again, found on the recoil starter.
(Spec code QA2) found on the side of the engine mentioned above.
(Serial Number GCAA-22222456) found above or near the Spec code.
GX ENGINE SPEC CODE |
 GC ENGINE SPEC CODE |
KOLER ENGINE
CONTACT US OR PLACE YOUR EMAIL ORDER
MAIL DELIVERY OF PARTS ORDERS
We use Regular Mail and Priority Mail.
We also drop ship from our suppliers
and their delivery methods and charges are out of our control.
US Mail of parts from our location.
For small single items,
we charge a minimum fee for packaging, handling,
and regular US Mail postage.
NOTE:
Most delivery times are 2 to 4 days,
depending on your location.
With the U.S. Postal system,
we do not and can not guarantee delivery to be on a specific schedule
as there are conditions our of our control.
Unless your order specifies a certain delivery method,
our shipping department will decide the method of delivery
and classification of your delivery.
Just because we mention Priority Mail delivery does not
mean your order will be sent via Priority Mail methods.
If we offer Priority Mail as an "additional upgrade purchase"
your order will be given priority by our shipping department
and will be sent via US Priority Mail.
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MAIL DELIVERY AND HANDLING:
FOR 50 US STATES and PUERTO RICO
and US Military bases with an APO address.
Our delivery and handling charge covers Mail delivery and handling.
Our payment process is set up based on dollar amount of your purchase and you may see increasing rates for Mail and handling depending on order size.
For high dollar purchases or items with heavy shipping weight we over-ride our computer to charge necessary charges to cover the excessive weight.
In some cases, such as engines that have a specified delivery charge appearing at checkout, you might find that you can only buy that single item. Any extra items will require a separate order and payment.
Some items may be sent Priority Mail if they will fit into the Flat Rate box and this proves to be the cheaper method of delivery.
From time to time, we will use Flat Rate boxes with U.S. Postal service.
For all other deliveries, please inquire for cost of delivery.
Regular Mail delivery and Notification VS Priority Mail
If we do not send your order via Priority Mail, we will not notify you that your delivery is on the way.
If we send your order via Priority Mail delivery, the postal service will notify you via email that your order is in their system and has a delivery confirmation number assigned. Placing any order with us, you agree to permit us to give the U.S. Postal Service your email address so they can notify you that your delivery is in transient. If for some reason your address does not work with the Postal Service system, we will use General Delivery as the primary delivery location.
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CONTACT US OR PLACE YOUR EMAIL ORDER
If you want your order go have a tracking number from door to door, then you will have to upgrade to UPS delivery.
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UPGRADE YOUR SHIPPING |
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For heavy items, and drop ship orders, your order will probably go out via United Parcel Service (UPS) We will need you to provide a physical delivery address and Phone number and Contact name.
For all deliveries, we will need a good street address
with telephone number. If you provide a P.O. Box, we will
not be able to send UPS so you must provide a good street address. You can provide both.
For large items like heavy equipment, it is best to provide a
business address if you can. Some of your local businesses
will permit you to have items delivered to you at their location.
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SALES TAX ON PARTS ORDERS?
If you live inside the state of Arkansas,
we will add 9.00 percent for state and local sales tax.
For out of state purchases, we will not add Arkansas Sales tax to your purchase, but you may be responsible for reporting your purchase to your state and paying use tax. This is your responsibility.
CONTACT US OR PLACE YOUR EMAIL ORDER
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Pricing
For items you would like to purchase.
The pricing for items can be found on the pages where the
parts are found. Look for your manufacturers name and
click through until you find the pricing for the items
you are looking for. Sorry, we do not have a shopping basket.
In some cases, you might find our prices are cheaper than the
manufactures list pricing.
We have Original Equipment purchasing power for some Pressure
Washer items and can beat some of the manufacturers pricing.
If you find a cheaper price anywhere on the internet, send us
the link and if we can, we will meet or beat the price.
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CONTACT US OR PLACE YOUR EMAIL ORDER
SPECIAL NOTICES
We reserve the right to correct any obvious price posting which may cause us a tremendous or unreasonable loss, otherwise, some of our pricing will be honored as posted.
If you send us an email and you do not receive a reply within 1 to 3 days from us then we may not be able to help you. We service the emails we know we can help first. With remaining time available, we try to reply to emails where we can not help. We will try to let you know we can't help for what ever the circumstance may be. If you do not hear from us please feel free to email us again. An important item is the Subject Line in your email. A blank subject line does not grab our attention.
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This web site has been made available to you for the enhancement of the services
we provide to our customers. We've provided a number of resources here to help you resolve
Generator and Pressure Washer problems, find parts you need, and suggest improvements to
our service.
Copyright © 2009
AAAA Generator and Pressure Washer, Inc.
DBA:ARKANSAS OUTDOOR POWER EQUIPMENT
All rights reserved.
Last modified: JANUARY 23, 2009
All products mentioned are registered trademarks or trademarks of their respective companies.
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